Shipping & Returns

We currently ship within the United States only. We are not able to deliver to international addresses, and we cannot ship to freight forwarders. If you are outside the US and want to be told when that changes, write to us and we will keep your note on file.

Shipping is calculated at checkout from your delivery address and what is in your order. We quote live carrier rates, so you see the exact shipping cost before you pay — there is nothing to choose and no code to enter.

Processing and delivery

Orders ship within 3–5 business days of being placed. Once dispatched, delivery follows the carrier and service priced at checkout. Business days exclude weekends and public holidays, and orders placed over a weekend begin processing the following business day.

You will receive a confirmation email when your order is placed and a second one, with tracking, when it ships. If tracking has not moved for several days, that is usually the carrier catching up — but tell us and we will look into it.

Addresses

Please check your shipping address carefully before you pay. We cannot redirect a parcel once it is with the carrier, and we are not able to replace an order delivered to an address entered incorrectly. If you spot a mistake immediately, email us — if the order has not shipped yet, we will do what we can.

All sales are final. Every piece is made to order, so we are unable to accept returns or exchanges for sizing or a change of mind. Please review the size guide on the product page before you order — each blank is cut differently, and the size you take in one style may not carry to another.

Shade and finish

Garment-dyed and stone-washed pieces vary slightly in shade from one another by design. That variation is a property of the finish, not a fault, and is not a reason for return — though if a piece looks wrong to you, we would still like to hear about it.

If something is wrong

If your order arrives defective, damaged, or incorrect, we will make it right. Email adam@redironcollective.com within 7 days of delivery with your order number and a photo if you can, and we will sort out a replacement or refund — return shipping on us where it applies.